We are available in Australia, the United States, and Canada. We deliver to any state within these countries. No matter where you are, we'll have your groceries delivered right to your door.
The delivery timeline can vary based on your location. It can be as quick as the next day, but generally, orders are delivered within 2-5 business days.
The delivery fee depends on the location of the Filipino grocery store you are purchasing from. For example, if the store is based in New York, the delivery fee will be lower if you are also in New York compared to being in Texas. Delivery fees are clearly displayed before you make the payment.
Your orders are handled directly by the Filipino grocery stores where you placed your order. The stores receive notifications whenever an order is placed, and they will pack and courier the items to you.
Yes, please contact us or reach out on our Facebook or Instagram pages, and we will address the issue promptly. We have zero tolerance for fraudulent, unresponsive, or unreliable stores.
You should receive a tracking number once your order is with the courier. Use this tracking number to monitor the status of your shipment. In rare instance that you do not receive your order, you can contact the store directly for a full refund. If this is an unresolved, please contact us or reach out on our Facebook and Instagram pages and we will mediate.
Listing your business is completely free! Just sign up and create your business listing easily at no cost.
You can sell a wide range of products as long as they are legal. The platform is perfect for online shops, ready made products, catering services, and home cooks.
There is no limit. You can list as many products as you like. The more products you post, the better your chances of reaching more customers.
You will receive an app notification every time a customer places an order. You can also check your orders by going to the Account tab and accessing the Business dashboard.
Payments are generally processed and deposited into your nominated bank account within 2 business days. This timeframe includes the time required for your bank to process and clear the transactions.