QUICK GUIDE

ACCOUNT

Create account
Edit account
Delete account

BUSINESS

Add  business
Banner photo
Subscription fees
Edit/delete business

MENU ITEMS

Add menu item
Edit/delete menu item
Catering Menu

APP CHARGES

App Charges

CUSTOMER ORDERS

Track Orders
Update Order Status

PAYMENTS

Processing time
Outstansing payments
Bank account details
Payment disputes

Restaurants

Create an account

Creating an account is absolutely free.
1. Click “Sign-up”.
2. Add your full name, email and password
3. Click “Create Account”Go to “Account” tab to edit your profile, or to create a listing.

Edit account

Go to Account tab, below your display name,  click "Edit" and then save any changes.

Delete account

Go to Account tab, then click "Delete Account". This will permanently delete your personal data. Any associated business profiles/listings, customer orders, etc will be permanently deleted after 30 days.

Add a business

We are currently accepting businesses under these categories:
1. Filipino products: Grocery stores, and online shops and/or retailers
2. Filipino food: Restaurants, catering businesses, food market, stalls, etc.

Banner photo

Business photo must be reflective of business offerings.
Important: Do not add promotional texts, contact numbers or watermarks on the banner photo.

Subscription Fees

There are no subscription fees.

Edit/delete business

Go to  My Businesses. Select the business, at the top right corner click Edit or Delete.
For security reasons, businesses will be parked for deletion for 30 days. Afterwhich, all data will be permanently deleted and will not be recovered.

Add menu item

1. Select the business, at the top right corner click Edit.
2. Click + Add Menu button, just below the business details.
3. Upload menu image, complete menu details and click save.
4. Click Publish button next to the menu name.
Menu categories: Appetiser Main, Dessert, Side, Drinks, Bakery, Other
Menu tags: Best Seller, Recommended, Vegetarian, Catering

Edit/delete menu item

Tap the Edit button next to the menu name, update details and click save.
To delete a menu item, click Delete button at the top right corner.
To remove menu items without permanently deleting them, click Unpublish button at the top right corner.

Catering menu

1. Click + Add Menu button, just below the business details.
2. Upload menu image, complete menu details and click save.
3. Toggle ON the "Catering" bookmark to indicate that the menu is for catering only.
4. Toggle ON the "Add size variant" if the catering menu has Small, Medium or Large options. Add the price for each size. Toggle OFF if there is no size variant.

App Charges

App service charge and bank fees are charged against the customers and are added to the customer's total bill.
1. App service charge of $0.75 cents
2. Bank charges/credit card fees
Businesses do not pay any of the above fees.

Track Orders

To see customer orders:
1. Got to Account tab and click Restaurant Orders button.
2. Toggle between Open Orders and Completed Orders tabs to see open and completed orders.
3. Click the Order # to see order details.
4. Double click "Ready" or "Completed" button to mark the order as ready for pick-up or completed.

Service types: Take-Away, Dine-in, Pick-up, Catering

Update Order Status

To update customer orders
1. Got to Account tab and click Restaurant Orders button.
2. Click the Order # to see order details.
3. At the very bottom, select status from dropdown menu and click save.

Processing Time

Sales proceeds are processed in 2-3 banking days. This is the standard processing time by bank and credit card providers. This may be impacted by public holidays.

Instant payments can be requested, subject to 1.75% processing fee. This is based on standard same-day fees by banks and credit card providers. Message us on our FB/IG pages or email us at mark@mabuhey.com if you wish to get paid on same-day payment.

Outstanding Payments

Got to Account tab and click Restaurant Payouts button. This lists outs all customer orders awaiting payments.
Click on the a transaction to see detailed breakdown.

Bank account details

To get paid you must have a bank account numbers added in the business detail.
To update bank account numbers
1. Go to Account tab, My businesses.
2. Select the business and click Edit at the top right corner.
3. Scroll down to Payment Detail section and add your bank detail.
Note: Once your business page is approved, payment details are locked in. This is for security reasons and to prevent unauthorised changes. If you'd like to subsequently update bank information, email us at mark@mabuhey.com using the same email address you used to create the business page.

Payment disputes

For any payment disputes, contact us at 0416036275 or email us at mark@mabuhey.com. We will respond to you within 1-2 business days or as soon as possible.

Quick Guides

Filipino Shops
Filipino Restaurants

Policies

Terms of use
Privacy policy

Get in Touch

Request a Demo
Contact Us

Let's get started

Connect with Filipino communities around you.